Key Takeaways

• Outdated firmware and browsers hinder modern web technology on screens.
• Multiple failure points can prevent content from displaying correctly.
• Strong remote device management tools are essential to reduce costly site visits.

Topics

• Technology
• Digital Transformation
• Remote Work
• Innovation

Transcript

So why have screens been digitally disappointing in the past? Well, firstly, I think that they haven't been sufficiently updated. The firmware is very rarely updated on the screen, and normally to update it, you have to buy a new one. The embedded browsers installed on screens are also out of date and rarely get updates. So modern web technology just does not work on the screens. In addition to that, there's many different points of failure. Often the screen may be on and connected to the internet and think it's working fine, but not displaying the content that it should be, but it doesn't know. And finally, we haven't had sufficiently strong remote device management or RDM tools to enable IT teams to control these screens and fix them over the air, through the cloud, and not have to go out for expensive site visits, sometimes at $800 per visit. That mounts up pretty quickly. So there's multiple factors at play here, but ultimately we need to switch digital disappointment to digital delight.