Name: Streamlining Digital Signage in Large Organisations
Uploaded: 2024-04-17
Duration: 1:22
Channel: Mark McDermott
Description: I share insights from a decade in digital signage about the surprising reality of corporate communications teams. Even in 100,000-person organisations, comms teams are typically just 5-7 people managing all channels. Understanding their resource constraints is crucial - we focus on content repurposing and automation to make digital signage effortless rather than another burden.

I share insights from a decade in digital signage about the surprising reality of corporate communications teams. Even in 100,000-person organisations, comms teams are typically just 5-7 people managing all channels. Understanding their resource constraints is crucial - we focus on content repurposing and automation to make digital signage effortless rather than another burden.

Streamlining Digital Signage in Large Organisations

So one of the observations that I've made working over the last decade in digital signage is that almost irregardless of how big a company is, the communications team is usually centralized and very small. I've very rarely seen a communications team bigger than, say, five, seven people. And they are responsible for all communication across every channel, all across the business. So they're usually very under-resourced. They don't often have design resource in-house. They may have agencies that they can use. And they're usually flat out, trying to put everything out from whatever the C-level is asking them to do to whatever else they need to do in their content calendar. And so I find that because digital signage is normally a new communication channel for them, that one of their fears is, oh, we're already so busy, can we actually take on this challenge as well, which is a really reasonable thing for them to be worried about. And so we go out of our way to show that, actually, we can repurpose a ton of the content they're already making and just try and make it as automated as possible for them. But yeah, sometimes 100,000-person company still has a comms team of only five. And we need to remember that as an industry when we're talking about screens that communicate.

Video

Streamlining Digital Signage in Large Organisations

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