Key Takeaways

• Company TV enhances strategic communication through screens.
• Site visits and insights reports identify key business objectives.
• Targeted campaigns are developed to improve specific business metrics.

Topics

• Customer Success
• Business Strategy
• Digital Transformation
• Team Management

Transcript

So, Company TV is another package that we have from our Customer Success Team, and this follows on from customers who've used Launchpad previously. If you don't know what Launchpad is, there'll be a link below to a video explaining that. So, Company TV is a little bit more strategic. You've already started to roll out your screens in your various locations, content is looking good, your team is trained up and working well with ScreenCloud, so now we start to get a little bit more strategic. The Customer Success Team will do a series of interviews, either like over Zoom or Teams, but ideally coming out in person to a site visit to really start to get under the skin of the business and the kind of key objectives you have that you'd like help with to communicate via screen. We then go away and we write an insights report where we'll pick up from all of those various interviews and our own research and come back to you with some recommendations around how we can use screens to strategically move a number in a certain direction. So, that might be reducing the number of accidents or increasing the percentage of open enrolment by the deadline, more people applying for internal job opportunities, or just a general sense that people have a better understanding of what's going on across the business and that being reflected in employee engagement surveys or something like that. So, we'll pick one of those key campaigns and then we will use our content team to come up with various ways in which we can educate the users, but also prompt action and calls to action and improve those numbers. We'll agree that with you, we'll go away and we'll do all of the work in combination with you and then we'll launch it and show the power of screens together. So, Company TV is about building a really wide set of content, but specifically about trying to move a number and training you in how to achieve that so you can then go on and run further campaigns in future and start to really make the