Addressing Screen Reliability in IT
Screens are often unreliable, posing challenges in using them as a communication channel. Despite improvements, recent issues highlight the need for better collaboration between software and hardware vendors to enhance reliability.
Key Takeaways
- Screens are currently unreliable and underutilised as communication tools.
- Collaboration between software and hardware vendors is crucial for improvement.
- Recent issues emphasise the ongoing need to enhance screen reliability.
Topics
- Technology
- Innovation
- Digital Transformation
Transcript
Okay, so if we're honest with ourselves as an industry, screens are seriously unreliable. Do you know of any other IT in your world that fails with the same frequency that you see broken screens, black screens, blue screens of death out in the world? It's crazy, right? And that probably is why screens are not being used as a reliable communication channel as much as I think they should. We have to work really tightly as software vendors, with hardware vendors, and it is improving. It is a lot better today than it was 10 years ago. But obviously over the summer, we've seen the CrowdStrike issues and my error messages of the week show you that this is still a big problem that we really need to solve. If we're going to build faith and trust from people that screens should be used and won't just cause IT a massive extra headache, the reality is screens are really unreliable and we need to get better at this.